Grand Palladium White Sand Resort & Spa, Akumal
209US$
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Key details
About Resort
Carr Federal Chetumal - Puerto Juarez, Kantenah, Mx,
Akumal,
Mexico,
77710,
Quintana Roo
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Romance Bungalow by the lake Adults Only
Max:
2 persons
625 sq. feet
Bed options:
1 King-size bed
Lake view
Shower
Coffee machine
room details
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Junior Suite Garden View
Max:
3 persons
575 sq. feet
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
room details
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Suite Garden View
Max:
3 persons
735 sq. feet
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
room details
Check Prices
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Getting around
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What our guests says about facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included
General
- Non-smoking rooms
- Internet access
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Archery
- Aerobics
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Facial
- Treatment room
- Beauty treatment
- Massage
- Public Bath
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
Carr Federal Chetumal - Puerto Juarez, Kantenah, Mx,
Akumal,
Mexico,
77710,
Quintana Roo
Map view
Carr Federal Chetumal - Puerto Juarez, Kantenah, Mx,
Akumal,
Mexico,
77710,
Quintana Roo
City landmarks
Beach
Playa at Grand Palladium Kantenah Resort
700 ft
Playa Kantenah
4300 ft
Event hall
Playa Saasil Kantenah
4600 ft
snorkling
1.6
mi
Park
Yal-ku Lagoon
2.3
mi
Zona Urbana Uxuxubi 12 Km Poniente Akumal Pueblo
Uxuxubi Al Natural
2.2
mi
Carretera
BioParque Lu'um Balam
2.1
mi
Yal-Ku
2.2
mi
Quintana Roo
Mayan Underworld
2.2
mi
Beach
Bahia De La Media Luna
2.4
mi
Beach
half moon bay
2.8
mi
Beach
Xpu-Ha Beach
3.0
mi
Pablo Bush Romero
3.0
mi
Beach
Playa Xpu-ha
3.0
mi
Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk
mexicarteakumal
3.4
mi
Library
Hekab Be Biblioteca de Akumal
3.3
mi
Nearby
Kantenah Bay
500 ft
Restaurants
El Gaucho
900 ft
Carretera Chetumal-Puerto Juarez Km
La Adelita
1200 ft
Carretera Chetumal-Puerto Juarez Km
Reviews and Ratings <br />
Feedback from previous guests about their experience.
76%
loved the resort and would return for another relaxing stay
Friendly and attentive staff
Immaculate resort appearance
Renovation disruptions
Beach conditions due to seaweed
7.6/10
Very good
Rooms
7.6
Location
8.6
Service
7.4
Dining
7.0
Patricia
United Kingdom,
March
2025
9.2/10
I had a fantastic stay at the resort. The location is perfect, right by the beach with easy access to pools, and the rooms were well-kept and upgraded. The service was exceptional, with attentive staff catering to our needs. Dining options were varied with great food, though some restaurants were less enjoyable. Overall, excellent value for money, but the communications about events could be improved.
Rooms
9.0
Our room was spacious and impeccably clean, with a lovely upgrade that added to our comfort.
Service
10.0
The service was top-notch with staff going out of their way to make us feel welcome and celebrated.
Location
10.0
The resort is ideally located near the beach and pools, making it super convenient to enjoy the surroundings.
Dining
8.0
Dining was generally very good, with plenty of options, though not every restaurant met our expectations.
Facilities
9.0
The resort facilities were impressive, offering a range of activities and well-maintained amenities.
Tony
United Kingdom,
January
2025
7.8/10
I had a wonderful stay at the Grand Palladium White Sands, where the beach was gorgeous and the food truly exceptional. The rooms were spacious, but the inconsistent service at some restaurants was a bit frustrating. Overall, it's a fantastic resort that I would definitely recommend!
Rooms
8.0
The room was spacious and comfortable, perfect for our family with its separate areas. However, the TV signal was poor, making it hard to watch some channels.
Service
7.0
Most of the staff were genuinely warm and caring, especially at the pool area. However, I experienced some inconsistencies in restaurant service that took away from the experience.
Location
8.0
The location was convenient with a beautiful beach nearby. However, some areas like the bar could get a bit chaotic during peak times.
Dining
8.0
The food was fabulous with plenty of options, but after a while, I found it repetitive, especially after two weeks.
Facilities
8.0
The facilities were great, with a nice pool and activities available, although the waiting times at some restaurants were longer than expected.
Matt
United Kingdom,
December
2024
8.0/10
Our vacation at the Grand Palladium White Sands was filled with memorable moments. The resort was immaculate and the staff truly went above and beyond to make us feel special. Dining was a culinary delight with various options, though we encountered some challenges with availability due to renovations and high demand. The serene pool area was a perfect retreat; however, the beach faced challenges with seaweed, affecting our overall beach experience.
Rooms
7.0
The rooms were well-maintained and clean, although our initial room faced issues with the air conditioning and musty pillows.
Service
9.0
The service was exceptional, with staff being incredibly helpful and engaging, making our stay truly enjoyable.
Location
8.0
The layout of the resort was convenient, with easy access to various amenities and activities, although some walks to the beach area could be longer due to ongoing construction.
Dining
8.0
Dining options were generally excellent, with a variety of gourmet choices, though it was challenging to secure reservations at popular restaurants.
Facilities
8.0
The facilities, particularly the pools, were pristine and offered a relaxing atmosphere, although some amenities were closed due to remodeling.
Friendly and attentive staff
Renovation disruptions
David
United Kingdom,
November
2024
7.4/10
I had a pretty good time at the resort overall, with spacious rooms and a serene atmosphere surrounded by nature. However, I noticed some downsides such as slow service at restaurants and a lack of evening activities after 11:00 PM. While the location is beautiful, the beach had issues with seaweed, which detracted from my experience. I wouldn't say it's the perfect getaway, but there are definitely enjoyable aspects.
Rooms
8.0
The suite we stayed in was spacious and comfortable, with a charming vintage touch from the mahogany furniture.
Service
6.0
While the service was friendly, waiting times for food were excessive, particularly in the specialty restaurants.
Location
9.0
The resort is nestled in lovely grounds, offering a connection to nature and wildlife, creating a tranquil atmosphere.
Dining
7.0
I enjoyed the variety of a la carte options, especially the Japanese restaurant, but the buffet lacked fresh vegetable choices.
Facilities
7.0
The facilities are good, with large pools that are well-maintained, although there were limited activities throughout the day.
Joanne
United Kingdom,
November
2024
6.0/10
This hotel has some beautiful grounds and spacious rooms, but the dining options can be quite limited, especially for non-members. While the beach area and multiple pools offer great experiences, I found the service fell short in terms of access and reliability. Overall, it can be a relaxing place if you manage to navigate the membership complexities.
Rooms
6.0
The rooms had a modern safe and nice amenities, but they looked worn out and could use a refresh.
Service
5.0
Service was inconsistent, with some staff being welcoming while others seemed overwhelmed and unhelpful.
Location
8.0
The location is set between beautiful amenities, making it convenient to access both White Sand and Colonial facilities.
Dining
5.0
Dining was very limited as half of the restaurants were fully booked, leaving buffet options most of the time, which got repetitive.
Facilities
7.0
The resort features a lovely beach and pools, but the activities required reservations that were not adequately communicated.
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