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From209US$ /night
Check-in
08Dec2025Select date
Check-out
09Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Chetumal-Puerto Juarez Km, 256-104, Akumal, Mexico, 77710
-
Close to the beach
Perfect
7.5
8.5
/10
4.0
4.8
/5

Grand Palladium White Sand Resort & Spa offers a luxurious all-inclusive experience with direct beach access and numerous facilities tailored for families. This 5-star Akumal hotel features diverse dining options, extensive pools, and wellness services designed for a relaxing stay.

Rooms & Amenities

Rooms and suites at Grand Palladium White Sand Resort & Spa offer spacious designs, equipped with amenities like a minibar, flat-screen TV, and furnished balconies with views. Categories include junior suites and luxury bungalows, some featuring whirlpool bathtubs and separate living areas.

Dining Options

Dining options include up to 9 à la carte restaurants featuring international cuisines, from local Mexican to Brazilian specialties. Notable is the Chang Thai, specializing in authentic Thai flavors with a buffet area overlooking a terrace, while guests enjoy free access to all dining facilities within the resort ecosystem.

Leisure & Wellness

The resort features a lagoon-style pool, a family pool with bar service, and access to various sports and wellness activities. Guests can unwind at the Zentropía Palladium Spa & Wellness, which includes a hydrotherapy circuit and numerous fitness rooms.

Events & Attractions

Grand Palladium White Sand Resort & Spa includes multi-purpose event spaces capable of hosting up to 500 guests, suitable for corporate or social events. Nearby attractions include Yal-ku Lagoon, Uxuxubi Al Natural, and cenotes for added leisure pursuits.

Must-do experiences

  • Snorkel the Akumal Bay to see sea turtles at their natural habitat.
  • Visit the cenote Dos Ojos for a refreshing swim in crystal-clear waters.
  • Taste the famous cochinita pibil at a local eatery in Tulum.
  • Explore the ancient ruins of Tulum, perched on a cliff by the sea.
  • Don't miss the vibrant Akumal Farmer's Market on Friday mornings.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Romance Bungalow by the lake Adults Only
2 persons
58 m² 
1 King-size bed
Shower
Coffee machine
Junior Suite Garden View
2 persons
53 m² 
1 King-size bed
Garden view
Shower
Coffee machine
Suite Garden View
2 persons
68 m² 
1 King-size bed and 1 Sofa bed
Garden view
Shower
Coffee machine
Junior Suite Beachside
2 persons
53 m² 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Internet access
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery
  • Aerobics

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Massage
  • Public Bath
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Grand Palladium Select White Sand Resort & Spa boasts a delightful array of dining venues, each showcasing unique culinary traditions from around the globe. Guests can indulge in everything from vibrant Mexican flavors to the comforting essence of American steakhouses, all while enjoying a welcoming family-friendly atmosphere.
Grand Palladium Select White Sand Resort & Spa Akumal Restaurant photo
Grand Palladium Select White Sand Resort & Spa Akumal Restaurant photo
Grand Palladium Select White Sand Resort & Spa Akumal Restaurant photo

El Dorado

Argentinian
Ambiance
Family-friendly setting featuring warm, rustic decor.
Key Offerings
Signature Argentine steaks prepared using secret family recipes, paired with a fine selection of wines.
Reservation
No
Hours vary.

La Adelita

Mexican
Ambiance
Bright and colorful space reflecting authentic Mexican culture.
Key Offerings
Traditional Mexican dishes like enchiladas and tacos, enriched with bold flavors and spices.
Reservation
No
Hours vary.

Sumptuori

Japanese
Ambiance
Tranquil environment with elegant, minimalistic decor.
Key Offerings
Exquisite sushi and teppanyaki prepared by skilled chefs, offering a captivating culinary performance.
Reservation
No
Hours vary.

Portofino

Mediterranean
Ambiance
Charming venue reminiscent of a coastal Italian village.
Key Offerings
Authentic Mediterranean dishes, including homemade pasta and fresh seafood, served with a side of scenic views.
Reservation
No
Hours vary.

La Lola

Spanish
Ambiance
Cozy, vibrant space adorned with Spanish accents.
Key Offerings
A selection of tapas alongside hearty paellas, capturing the essence of Spanish dining.
Reservation
No
Hours vary.

Ribs & More

American
Ambiance
Casual, family-friendly restaurant with relaxed seating.
Key Offerings
Specialty ribs and classic comfort food in a friendly atmosphere, perfect for family gatherings.
Reservation
No
Hours vary.

Bahia & Brasa

Brazilian
Ambiance
Warm environment inspired by Brazilian culture.
Key Offerings
Grilled meats served in traditional churrasco style, complemented by fresh salads and sides.
Reservation
No
Hours vary.

Poseidón

Mexican
Ambiance
Inviting space vibrant with Mexican decor.
Key Offerings
Flavorsome Mexican classics and a lively atmosphere perfect for families and groups.
Reservation
No
Hours vary.

Chang Thai

Asian
Ambiance
Serene environment with elements of Thai culture.
Key Offerings
Authentic Thai dishes bursting with spices and aromatics, offering a taste of Southeast Asia.
Reservation
No
Hours vary.

Location

Carretera Chetumal-Puerto Juarez Km, 256-104, Akumal, Mexico, 77710
Map view
Carretera Chetumal-Puerto Juarez Km, 256-104, Akumal, Mexico, 77710
Nearby
Kantenah Bay
130 m
Beach
Playa at Grand Palladium Kantenah Resort
200 m
Restaurants
Sumptuori
380 m
Carretera Chetumal-Puerto Juarez Km
La Adelita
350 m
Carretera Chetumal-Puerto Juarez Km
Ribs & More
350 m
Carretera Chetumal-Puerto Juarez Km
El Gaucho
250 m
Carretera Chetumal-Puerto Juarez Km
Explore Akumal
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Playa Kantenah
Playa Kantenah
15-minute walk
Pristine beach known for its tranquil waters, perfect for swimming and sunbathing.
Playa Saasil Kantenah
15-minute walk
Secluded beach ideal for relaxation and enjoying stunning sunsets.
BioParque Lu'um Balam
10-minute drive
Eco-park with wildlife exhibits and a beautiful natural environment, great for family outings.
Mayan Underworld
10-minute drive
Unique snorkeling experience in underground rivers and caves for adventurous travelers.
Snorkeling
10-minute drive
Thrilling snorkeling opportunities in nearby cenotes, rentals available nearby.
Yoga Sessions
10-minute drive
Relaxing yoga classes offered at local studios for a peaceful retreat.
La Adelita
La Adelita
5-minute walk
Casual Mexican dining with traditional dishes and a vibrant atmosphere.
El Gaucho
El Gaucho
3-minute walk
Argentinian steakhouse known for its grilled meats and cozy ambiance.
Rauxa Show
Rauxa Show
10-minute drive
Exciting dinner show featuring live performances and engaging entertainment.
Getting around
City Centre
Akumal9 min  ·  5.6 km
Airports
Aeropuerto de Playa del Carmen (PCM)46 min  ·  30.5 km
Cancun (CUN)130 min  ·  86.3 km

Reviews and Ratings

Feedback from previous guests about their experience.
78%
loved the resort and would return for another relaxing stay
Friendly and attentive staff
Immaculate resort appearance
Renovation disruptions
Beach conditions due to seaweed
7.8/10
Very good
Rooms
7.6
Location
8.6
Service
7.4
Dining
7.0
Guest reviews
7.8/10
based on 5 reviews
7.5
7.5/10 based on 42 reviews
Patricia
United Kingdom, March  2025
9.2/10

I had a fantastic stay at the resort. The location is perfect, right by the beach with easy access to pools, and the rooms were well-kept and upgraded. The service was exceptional, with attentive staff catering to our needs. Dining options were varied with great food, though some restaurants were less enjoyable. Overall, excellent value for money, but the communications about events could be improved.

Rooms
9.0
Our room was spacious and impeccably clean, with a lovely upgrade that added to our comfort.
Service
10.0
The service was top-notch with staff going out of their way to make us feel welcome and celebrated.
Location
10.0
The resort is ideally located near the beach and pools, making it super convenient to enjoy the surroundings.
Dining
8.0
Dining was generally very good, with plenty of options, though not every restaurant met our expectations.
Facilities
9.0
The resort facilities were impressive, offering a range of activities and well-maintained amenities.
Tony
United Kingdom, January  2025
7.8/10

I had a wonderful stay at the Grand Palladium White Sands, where the beach was gorgeous and the food truly exceptional. The rooms were spacious, but the inconsistent service at some restaurants was a bit frustrating. Overall, it's a fantastic resort that I would definitely recommend!

Rooms
8.0
The room was spacious and comfortable, perfect for our family with its separate areas. However, the TV signal was poor, making it hard to watch some channels.
Service
7.0
Most of the staff were genuinely warm and caring, especially at the pool area. However, I experienced some inconsistencies in restaurant service that took away from the experience.
Location
8.0
The location was convenient with a beautiful beach nearby. However, some areas like the bar could get a bit chaotic during peak times.
Dining
8.0
The food was fabulous with plenty of options, but after a while, I found it repetitive, especially after two weeks.
Facilities
8.0
The facilities were great, with a nice pool and activities available, although the waiting times at some restaurants were longer than expected.
Matt
United Kingdom, December  2024
8.0/10

Our vacation at the Grand Palladium White Sands was filled with memorable moments. The resort was immaculate and the staff truly went above and beyond to make us feel special. Dining was a culinary delight with various options, though we encountered some challenges with availability due to renovations and high demand. The serene pool area was a perfect retreat; however, the beach faced challenges with seaweed, affecting our overall beach experience.

Rooms
7.0
The rooms were well-maintained and clean, although our initial room faced issues with the air conditioning and musty pillows.
Service
9.0
The service was exceptional, with staff being incredibly helpful and engaging, making our stay truly enjoyable.
Location
8.0
The layout of the resort was convenient, with easy access to various amenities and activities, although some walks to the beach area could be longer due to ongoing construction.
Dining
8.0
Dining options were generally excellent, with a variety of gourmet choices, though it was challenging to secure reservations at popular restaurants.
Facilities
8.0
The facilities, particularly the pools, were pristine and offered a relaxing atmosphere, although some amenities were closed due to remodeling.
Friendly and attentive staff
Renovation disruptions
David
United Kingdom, November  2024
7.4/10

I had a pretty good time at the resort overall, with spacious rooms and a serene atmosphere surrounded by nature. However, I noticed some downsides such as slow service at restaurants and a lack of evening activities after 11:00 PM. While the location is beautiful, the beach had issues with seaweed, which detracted from my experience. I wouldn't say it's the perfect getaway, but there are definitely enjoyable aspects.

Rooms
8.0
The suite we stayed in was spacious and comfortable, with a charming vintage touch from the mahogany furniture.
Service
6.0
While the service was friendly, waiting times for food were excessive, particularly in the specialty restaurants.
Location
9.0
The resort is nestled in lovely grounds, offering a connection to nature and wildlife, creating a tranquil atmosphere.
Dining
7.0
I enjoyed the variety of a la carte options, especially the Japanese restaurant, but the buffet lacked fresh vegetable choices.
Facilities
7.0
The facilities are good, with large pools that are well-maintained, although there were limited activities throughout the day.
Joanne
United Kingdom, November  2024
6.6/10

This hotel has some beautiful grounds and spacious rooms, but the dining options can be quite limited, especially for non-members. While the beach area and multiple pools offer great experiences, I found the service fell short in terms of access and reliability. Overall, it can be a relaxing place if you manage to navigate the membership complexities.

Rooms
6.0
The rooms had a modern safe and nice amenities, but they looked worn out and could use a refresh.
Service
5.0
Service was inconsistent, with some staff being welcoming while others seemed overwhelmed and unhelpful.
Location
8.0
The location is set between beautiful amenities, making it convenient to access both White Sand and Colonial facilities.
Dining
5.0
Dining was very limited as half of the restaurants were fully booked, leaving buffet options most of the time, which got repetitive.
Facilities
7.0
The resort features a lovely beach and pools, but the activities required reservations that were not adequately communicated.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in for additional charge.
Breakfast
The hotel Grand Palladium Select White Sand Resort & Spa serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
436
Former name
Grand Palladium Riviera Resort & Spa
FAQs
About Grand Palladium Select White Sand Resort & Spa
What is the distance between Grand Palladium Select White Sand Resort & Spa and the nearest airport?
The hotel is 35 km from Aeropuerto de Playa del Carmen, which is approximately a 25-minute drive.
Does Grand Palladium Select White Sand Resort & Spa have any on-site bars?
The hotel features 26 bars, including a pool bar and options for BBQ and finger foods.
What are the check-in and check-out times at Grand Palladium Select White Sand Resort & Spa?
Check-in is at 15:00, and check-out is by 12:00.
What facilities can guests enjoy at Grand Palladium Select White Sand Resort & Spa?
The hotel includes multiple swimming pools, a spa and wellness center, and a fitness center.
What room amenities are provided at Grand Palladium Select White Sand Resort & Spa?
Rooms include air conditioning, flat-screen TVs, minibars, and coffee/tea making facilities.
What recreational activities are available at Grand Palladium Select White Sand Resort & Spa?
The hotel offers activities such as snorkeling, diving, and archery, along with live entertainment.
Is there any special service for children at Grand Palladium Select White Sand Resort & Spa?
The hotel features a kids' club with organized games and activities for children.
How far is Grand Palladium Select White Sand Resort & Spa from the beach?
The hotel is located approximately 500 m from the beach, which can be reached on foot in about 5 minutes.
Does Grand Palladium Select White Sand Resort & Spa offer any spa services?
Guests can enjoy a range of treatments at the Zentropía Palladium Spa & Wellness, including massages and beauty services.
Can guests access Wi-Fi at Grand Palladium Select White Sand Resort & Spa?
Internet access is available throughout the hotel.
What parking options are available at Grand Palladium Select White Sand Resort & Spa?
Private parking is available on-site for free, and no reservation is needed.

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